Medevac aircraft cabin configured for ICU-grade patient transfer
    24/7 Operations Desk · Active Now

    Medevac · Air Ambulance · Australia · 24/7

    Medical Evacuation Australia: ICU-Grade Air Ambulance

    Fixed-wing medevac and air ambulance across Australia and the Asia-Pacific, ICU and paediatric capability, bed-to-bed handover, and direct apron access at receiving hospitals where coordinated.

    Already have an RFQ prepared? Email charters@aviall.com.au

    AU-wide
    Coverage
    24/7
    Clinical desk
    ICU-grade
    Capability
    Bed-to-bed
    Handover

    Speaking to someone is usually the fastest way to start.

    Our medical transfer desk is staffed 24 hours. You do not need complete information to make the first call, the current location of the patient and where they need to go is enough to begin.

    Patient information is treated as sensitive. Medical detail and uploaded reports go only to the clinical and operations coordinators handling the case, are never placed in web addresses, and are never shared with advertising or analytics platforms.

    Overview

    Medical evacuation in Australia spans long sectors, dispersed clinical capability and a high-acuity Pacific catchment that depends on Australian tertiary hospitals. Aviall arranges fixed-wing medevac across Australia and the Asia-Pacific with ICU-grade clinical teams, bed-to-bed handover and apron-level access where coordinated. Aircraft are selected against the patient's clinical condition and the airfield, not against a fixed fleet.

    Where we operate

    Which aircraft fits decides the usable airports and staging hubs.

    • All Australian capital cities, receiving hospitals in Sydney, Melbourne, Brisbane, Perth, Adelaide, Darwin and Hobart
    • Regional and remote airstrips for retrieval from country towns, mining sites and outer stations
    • Pacific island airfields for inbound transfers from Fiji, Solomon Islands, Vanuatu, PNG and beyond
    • Asia-Pacific hubs including Singapore, Bangkok, Manila and Auckland for regional and intercontinental coordination

    Use cases

    Medevac demand in Australia is shaped by long domestic sectors, a small number of high-acuity tertiary referral hospitals, dispersed mining and remote-station populations, and an inbound Pacific catchment that relies on Australian clinical capability for ICU, paediatric, cardiac, neurosurgical and burns care.

    • ICU and paediatric transfers between Australian capitals and tertiary referral hospitals
    • Retrieval from regional and remote sites including mining, energy and station locations
    • Inbound Pacific medevac from Fiji, Solomon Islands, Vanuatu, PNG, Samoa and Tonga into Brisbane, Sydney and Auckland
    • Outbound repatriation from Australia to home-country hospitals worldwide
    • Cardiac, neurosurgical, burns and trauma transfers requiring specialist clinical teams
    • Paediatric and neonatal transfers on humidicrib-equipped aircraft

    What this looks like in practice

    ICU-grade transfers

    Ventilated, multi-line and inotrope-dependent patients across Australia and the Asia-Pacific.

    Paediatric & neonatal

    Humidicrib-equipped aircraft and specialist paediatric clinical teams.

    Pacific to Australia

    Inbound medevac from Fiji, Solomon Islands, Vanuatu, PNG and other Pacific states.

    Capital-to-capital

    Sydney, Melbourne, Brisbane, Perth, Adelaide, Darwin and Hobart tertiary referral movements.

    Remote retrieval

    Light jet and turboprop retrieval from regional, mining and station airstrips.

    Repatriation

    Outbound repatriation from Australia to home-country hospitals worldwide.

    Medical transfer & repatriation desk

    Request a medical transfer

    You do not need a complete clinical picture to contact us. Tell us where the patient is and where they need to go, and a coordinator will start assessing options, aircraft, clinical configuration, crewing, clearances and ground ambulance, while the rest of the information is still being gathered.

    Enough to start

    • Where the patient is now

      City or country, and the facility type if you know it

    • Where they need to go

      City, country, or receiving hospital if already arranged

    • Rough timing

      Today, within 24 hours, or later this week

    • How they are travelling

      Seated, wheelchair, stretcher, or intensive care, an estimate is fine

    Helpful, but can follow

    • A medical report, discharge summary or fit-to-fly assessment, uploaded securely
    • Treating team or transfer-desk contact, so our clinical coordinator can speak with them directly
    • Insurer, assistance company or funding arrangement, if one applies
    • Receiving hospital acceptance, where that is still being organised

    Clinical acceptance and aircraft availability are confirmed after review by the clinical team and the receiving facility. Contacting us does not by itself confirm a flight, a crew or acceptance of the patient.

    Or email medical reports and case detail to charters@aviall.com.au

    Privacy: patient details and uploaded reports are handled as sensitive information, stored in restricted storage, and passed only to the coordinators and clinicians working the case. They are never written into web addresses, advertising platforms or analytics events.

    Urgent charter? Our ops desk is staffed 24/7.

    Aircraft options within the hour and a written quote with an indicative wheels-up window.

    Mission examples · Illustrative

    What this looks like in operation

    Representative mission profiles drawn from recurring work. Identifying details, operators, hospitals, routes, aircraft tail numbers, are intentionally omitted.

    International · Repatriation

    Long-range stretcher repatriation across the Pacific

    A complex case with ventilator and infusion support required movement from a regional Pacific facility back to a domestic tertiary centre. Aviall configured a long-range jet with a critical-care medical fit-out, coordinated bed-to-bed handover with both treating teams, and managed customs and immigration at each stop.

    Outcome

    Bed-to-bed transfer completed without clinical deterioration en route.

    Neonatal · Critical

    Neonatal transfer to a tertiary paediatric centre

    A neonate requiring escalated care had to be moved from a regional hospital to a metropolitan paediatric tertiary centre. Aviall coordinated an aeromedical aircraft and a specialist retrieval team, with isolette-compatible loading and parent transit on the same airframe.

    Outcome

    Patient delivered to receiving NICU within the clinical window agreed by both teams.

    Remote · Mining medevac

    Trauma extraction from a remote mine site

    An incident at a remote mine site required immediate movement of a trauma patient to a metropolitan trauma centre. Aviall launched on the standing medevac protocol, with a clinical team mobilised in parallel and the receiving trauma team pre-briefed before take-off.

    Outcome

    Patient on the operating table at the receiving centre well inside the planned window.

    Group medical · Disaster

    Multi-patient evacuation after a regional event

    Following a regional medical surge, an insurer required several patients moved out of an under-resourced facility on a single mission. Aviall configured a larger airframe with multiple stretcher positions, a senior medical lead and ground ambulance staging at both ends.

    Outcome

    All patients transferred safely on a single rotation; receiving facility briefed before arrival.

    Commercial repatriation

    Stretcher case on scheduled wide-body

    Where the clinical picture allowed, Aviall arranged a stretcher booking on a commercial wide-body service with a medical escort, including airline approvals, MEDIF clearance, oxygen calculations and ground handover.

    Outcome

    Cost-effective repatriation completed without the need for a dedicated airframe.

    Quick reference

    Coverage
    All Australian capitals, regional centres, remote sites and Pacific catchment
    Clinical capability
    ICU, paediatric, neonatal, cardiac, neurosurgical and trauma
    Smallest practical aircraft
    King Air 200 / Learjet 35 for short and remote sectors
    Largest practical aircraft
    Long-range global-class jets for trans-Pacific and intercontinental transfers
    Quote turnaround
    Typically under 60 minutes from enquiry
    Operations desk
    24/7, every day of the year

    FAQ

    Frequently Asked Questions

    For a positioned aircraft and confirmed clinical handover, wheels-up in three to six hours is standard for King Air and Learjet sectors. Long-range and intercontinental transfers typically need longer for crewing, permits and clinical coordination.

    Why operators, brokers and end clients keep calling back

    Credibility built on operational discipline, not marketing

    "Single point of clinical accountability from the call to bed-to-bed handover. Our retrieval team had everything they needed before wheels-up."

    , Aeromedical retrieval lead · Tertiary hospital network

    "The case management discipline matched our internal standards. That is unusual in the assistance market."

    , Operations director · International medical assistance company

    "Aircraft selection was driven by the patient's clinical picture, not by what was on the apron. That is the right way around."

    , Critical-care physician · Repatriation case

    Need a medical evacuation in Australia?

    Tell us the patient, the sending and receiving facilities, and the ready time. Aircraft and clinical options returned within the hour.

    Have a live requirement?

    Tell us where the patient is and where they need to go, that is enough to start. Our medical desk is staffed 24 hours. Attach an existing RFQ, packing list or photos straight from your phone, partial detail is enough to start.

    Requirement

    Medevac / Air Ambulance

    Only the first four fields are needed to start. Anything clinical can follow by phone, email or upload. Patient information is handled as sensitive and is never shared with advertising or analytics platforms.

    AttachmentsMedical reports, fit-to-fly assessments or insurer authorisations, uploaded to restricted storage. Files up to 20MB each, 10 max. PDF, Word, Excel, CSV, images or email files.

    Final medical and operational acceptance is subject to clinical review and aircraft/operator availability. Submitting this form does not confirm an aircraft or a medical crew.

    Goes straight to our charter desk at Charters@Aviall.com.au. Submitting an RFQ does not confirm an aircraft.