Aviation spares loaded in a freighter cargo hold for an aircraft-on-ground charter
    24/7 Operations Desk · Active Now

    Urgent · Aircraft On Ground

    AOG Charter Australia: Get the Part There, Not Explained

    Engines, landing gear, rotables and critical spares into and out of Australia, priced against the cost of a grounded aircraft, coordinated 24/7 by one person who stays on it.

    Already have an RFQ prepared? Email charters@aviall.com.au

    24/7
    AOG desk, always live
    ≤60 min
    Aircraft options target
    Engines
    Stand and QEC capable
    Curfew-aware
    Australian gateway planning

    AOG is a maths problem, and the maths favours moving now

    A grounded aircraft costs money every hour it sits, lost revenue, disrupted rotations, crew and passenger recovery, downstream cancellations, and reputational damage that does not appear on any invoice. Against that, a charter that removes days of transit is usually the cheapest line item in the whole recovery.

    The trap is not price. It is being told what you want to hear. An AOG enquiry answered with optimism instead of accuracy costs you the one thing you cannot buy back: hours. We will tell you the earliest genuinely achievable wheels-down, including when a scheduled freighter or a passenger-belly option beats a charter, or when a technical stop makes a non-stop promise undeliverable.

    • Aircraft options typically returned within the hour, 24/7
    • Realistic wheels-down time, not the best-case one
    • Cheaper alternatives named when they meet your deadline
    • One coordinator holds the movement through to offload confirmation

    What we move on AOG tasks

    AOG cargo is defined less by weight than by handling. An engine is not heavy by freighter standards; it is awkward, valuable, fragile in specific axes, and mounted on a stand that dictates how it loads.

    • Engines and QEC assemblies on transport stands, the most common charter driver
    • APUs, thrust reversers and nacelle components
    • Landing gear assemblies, legs, wheels and brake units
    • Flight control surfaces, radomes and long structural panels
    • Avionics, rotables and line-replaceable units
    • Wheels, tyres and consumables moved alongside the primary part
    • Tooling, ground support equipment and support engineers travelling with the shipment

    Aircraft selection for AOG movements

    Choice is driven by the largest single piece and the sector, not the tonnage. Most AOG shipments are well inside a narrowbody's payload, so the question is whether the piece fits the door and deck.

    Engines on stands and long control surfaces frequently exceed side-door apertures on smaller freighters, which pushes the requirement up to a widebody, or occasionally to nose-door loading /747f-charter-australia for genuinely long items. Where the part is small enough, a light jet or turboprop can beat a freighter comprehensively on both cost and departure time.

    The Australian specifics that decide your timeline

    Australia adds three constraints that regularly matter more than aircraft availability. First, distance: inbound AOG from Europe or the Americas is a long-haul sector with technical stop implications, so the realistic answer is often measured in a day rather than hours. Second, curfews: Sydney's night curfew can push a late arrival into the morning, whereas Melbourne, Brisbane and Perth are curfew-free and frequently deliver a faster practical outcome even from further away.

    Third, customs and quarantine. Aviation parts are usually straightforward, but paperwork is the most common cause of an aircraft landing on time and the part still not reaching the hangar. Pre-lodgement while the aircraft is airborne is standard practice on our AOG tasks, not an afterthought.

    What to send us, right now, incomplete is fine

    Do not wait to assemble a complete brief. Send the part, the two airports and your deadline and we start the availability search immediately; the rest can follow while we work.

    Paste or upload your AOG request (/submit-rfq?type=cargo) or email Charters@Aviall.com.au. If you already have an RFQ, an engine stand drawing or a dangerous goods declaration, send it as it is. We work from your format.

    • Part description, dimensions on its stand or in its crate, and weight
    • Collection airport and delivery airport, and hangar location
    • Required on-wing or delivery time, and what happens if it slips
    • Dangerous goods status and documentation position
    • Whether engineers or tooling travel with the shipment
    • Authorising contact, so the movement is not waiting on approval

    How our AOG desk works

    Live 24/7, not on-call

    AOG enquiries reach an operations coordinator at any hour, with aircraft options typically back within the hour.

    Accurate over optimistic

    You get the earliest genuinely achievable arrival, including when a scheduled or belly-hold option beats a charter.

    Engine and outsize component capable

    Stand dimensions checked against door apertures and deck geometry before any aircraft is offered.

    Door to hangar, not airport to airport

    Customs pre-lodgement, handling and the onward domestic leg coordinated as part of the same task.

    Live requirement

    Have a live cargo requirement?

    Send the six details below and our charter desk returns aircraft options, payload feasibility and an indicative wheels-up window. Partial information is enough to start. We will work with what you have while packing is finalised.

    Already have an RFQ? Email charters@aviall.com.au

    Send us

    • 01OriginAirport, city or plant
    • 02DestinationFinal airport or door address
    • 03PayloadGross weight and piece count
    • 04Ready dateWhen cargo is packed and released
    • 05CommodityIncluding any dangerous goods class
    • 06Packing listDimensions per piece, if available

    Urgent charter? Our ops desk is staffed 24/7.

    Aircraft options within the hour and a written quote with an indicative wheels-up window.

    Mission examples · Illustrative

    What this looks like in operation

    Representative mission profiles drawn from recurring work. Identifying details, operators, hospitals, routes, aircraft tail numbers, are intentionally omitted.

    Heavy lift · Project cargo

    Outsize mining component into a remote regional strip

    An ASX-listed resources operator faced a stalled processing line waiting on a single oversized component too large for any scheduled freighter. Aviall sourced an outsize main-deck nose-loader, completed pavement and load-spread checks at the regional destination, and coordinated road movement permits at both ends.

    Outcome

    Component on site inside 72 hours of first call; production line restart same week.

    AOG · Time critical

    Replacement engine to a wide-body grounded overseas

    A major carrier had a wide-body grounded at a foreign hub, awaiting a replacement engine sitting in a domestic MRO. Aviall positioned a freighter to the MRO, coordinated dangerous goods documentation for the engine and stand, and held a flight-following bridge with the airline's tech ops cell door-to-door.

    Outcome

    Engine wheels-up inside 14 hours of release; aircraft returned to service the next operational day.

    AOG charter quick reference

    Response
    24/7 · aircraft options typically within the hour
    Typical cargo
    Engines and QEC · landing gear · control surfaces · rotables
    Deciding factor
    Largest piece dimensions on its stand, not tonnage
    Aircraft range
    Light jet and turboprop through to 747F nose loading
    Curfew-free gateways
    Melbourne · Brisbane · Perth · Darwin
    Curfew constraint
    Sydney, night arrivals restricted
    Common delay cause
    Documentation, not aircraft availability
    RFQ channels
    Paste, upload or email Charters@Aviall.com.au

    FAQ

    Frequently Asked Questions

    Aircraft options are typically back within the hour of your call, 24/7. Departure itself depends on positioning the aircraft to the collection airport, crew duty, slots and curfews, and loading. For short domestic sectors, same-day departure is routine; for long-haul inbound movements, the realistic measure is usually within a day rather than within hours.

    Aircraft on ground right now?

    Send the part, both airports and your deadline, incomplete is fine. Call 1800 796 769 or email Charters@Aviall.com.au and we start the availability search immediately, 24/7.

    Have a live requirement?

    Send us origin, destination, payload and ready date. We return aircraft options. Attach an existing RFQ, packing list or photos straight from your phone, partial detail is enough to start.

    Requirement

    Cargo

    AttachmentsPacking list, cargo dimensions, manifest, RFQ document, images or other supporting documentation. Files up to 20MB each, 10 max. PDF, Word, Excel, CSV, images or email files.

    Goes straight to our charter desk at Charters@Aviall.com.au. Submitting an RFQ does not confirm an aircraft.