AOG cargo charter aircraft positioning on the apron at night
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    AOG · 24/7 · Aviation Sector

    Aircraft on Ground Logistics: AOG Charter and Parts Recovery

    On-demand AOG charter, rotable and consumable parts recovery, and time-critical aviation freight across Australia and the Asia-Pacific, built around aviation downtime cost, not airline timetables.

    Already have an RFQ prepared? Email charters@aviall.com.au

    Global
    Coverage
    24/7
    AOG desk
    <60 min
    Quote turnaround
    From 3 h
    Wheels-up urgent

    Overview

    An aircraft on the ground is rarely a freight problem, it is an operational, commercial and reputational problem with a freight component sitting in the middle of it. Aviall runs AOG logistics as a single door-to-door mission: locate the part, source the aircraft, build the permits and ground handling, and deliver the part into the engineer's hands at the receiving station. Quotes inside the hour, written wheels-up window, and a single accountable owner from booking to delivery.

    Where we operate

    Which aircraft fits decides the usable airports and staging hubs.

    • All Australian capital and regional airports, capital-to-capital and capital-to-remote AOG lift
    • Asia-Pacific MRO and operator hubs across Singapore, Bangkok, Manila, Hong Kong, Auckland and the Pacific islands
    • Remote-site airstrips supporting helicopter, rotor-wing and corporate AOG recovery
    • Adjacent freighter hubs for global parts staging including Singapore (SIN) and Hong Kong (HKG)

    Use cases

    AOG logistics demand is driven by airline, defence, corporate, charter and rotor-wing operators with a grounded aircraft, a known part, and a downtime cost that outweighs every other variable. The trigger is operational, not financial, and the right answer is almost always the fastest practical aircraft tier matched to the part.

    • Airline AOG, engine, avionics, structural and rotable parts into MRO and line stations
    • Defence AOG, aviation parts and technicians into Australian and partner-nation defence sites
    • Corporate and business jet AOG, single-component recovery into FBOs and corporate hangars
    • Rotor-wing and emergency-services AOG into remote and offshore locations
    • MRO surge support during major checks and unplanned findings
    • Tooling, GSE and engineer movements supporting AOG recovery

    What this looks like in practice

    Airline AOG

    Engine, avionics and structural parts recovery for scheduled airline operators.

    Defence AOG

    Aviation parts and technician movements into Australian and partner-nation defence sites.

    Corporate AOG

    Single-component recovery for business jet and FBO operators.

    MRO surge

    Lift and parts coordination during major checks and unplanned findings.

    Tooling & GSE

    Movement of engineering tooling, ground support equipment and technicians.

    One point of contact

    One owner from booking through customs, handling and apron delivery.

    Urgent charter? Our ops desk is staffed 24/7.

    Aircraft options within the hour and a written quote with an indicative wheels-up window.

    Mission examples · Illustrative

    What this looks like in operation

    Representative mission profiles drawn from recurring work. Identifying details, operators, hospitals, routes, aircraft tail numbers, are intentionally omitted.

    Heavy lift · Project cargo

    Outsize mining component into a remote regional strip

    An ASX-listed resources operator faced a stalled processing line waiting on a single oversized component too large for any scheduled freighter. Aviall sourced an outsize main-deck nose-loader, completed pavement and load-spread checks at the regional destination, and coordinated road movement permits at both ends.

    Outcome

    Component on site inside 72 hours of first call; production line restart same week.

    AOG · Time critical

    Replacement engine to a wide-body grounded overseas

    A major carrier had a wide-body grounded at a foreign hub, awaiting a replacement engine sitting in a domestic MRO. Aviall positioned a freighter to the MRO, coordinated dangerous goods documentation for the engine and stand, and held a flight-following bridge with the airline's tech ops cell door-to-door.

    Outcome

    Engine wheels-up inside 14 hours of release; aircraft returned to service the next operational day.

    Pharma · Cool chain

    Temperature-controlled biologics on a single-shipper aircraft

    A global health programme required a high-value biologics consignment moved on a controlled cool-chain into the Asia-Pacific without consolidation risk. Aviall chartered a freighter dedicated to the shipment, with active containers, written ramp-time targets, and continuous data-logger oversight.

    Outcome

    Zero temperature excursions; chain-of-custody documentation closed within 24 hours of landing.

    Dangerous goods

    Class 1 movement refused by scheduled carriers

    A government end user needed a Class 1 consignment moved on a tight window after scheduled carriers declined the booking. Aviall identified an operator approved for the class, completed the DG paperwork, NOTOC and security plan, and ran a single-shipper rotation under a controlled handling regime.

    Outcome

    Movement completed inside the customer's window with full regulatory close-out.

    Humanitarian · Surge

    Multi-rotation airlift after a regional disaster

    Following a sudden-onset disaster in the wider region, an aid consortium needed shelter, water and medical kit moved on consecutive days into a damaged airfield with reduced services. Aviall built a rotation plan around aircraft suited to the strip and pre-positioned ground handling support.

    Outcome

    Sustained airlift maintained across consecutive days without diversion.

    Perishables

    Seasonal export window into Asia

    A premium agri-export business required a single-shipper rotation during a tight harvest window when scheduled belly capacity was full. Aviall chartered a freighter sized to the volume and held a slot pattern at the destination customs gateway across the season.

    Outcome

    Full season's volume cleared without missed shelf dates at the destination market.

    Quick reference

    Coverage
    Australia, Asia-Pacific, and global parts staging via regional hubs
    Smallest practical aircraft
    Light jet or turboprop for single-component AOG
    Largest practical aircraft
    AN-124 outsize for engine and major-assembly movement
    Quote turnaround
    Typically under 60 minutes from enquiry
    Wheels-up urgent
    From 3 hours for light jets and positioned aircraft
    Operations desk
    24/7, every day of the year

    FAQ

    Frequently Asked Questions

    For a positioned light jet or turboprop, wheels-up in three to six hours from confirmed booking is standard. Narrowbody freighters typically need 6 to 12 hours for positioning and permits; widebody and outsize moves need longer lead times.

    Why operators, brokers and end clients keep calling back

    Credibility built on operational discipline, not marketing

    "Quote came back inside the hour with two aircraft options, written wheels-up windows and the cost-versus-time trade-off laid out. That is what we expect and rarely get."

    , Project logistics manager · Resources sector

    "Documentation, NOTOCs and DG paperwork were closed before we'd finished briefing our customer. No back-and-forth, no surprises at the ramp."

    , Senior freight forwarder · Global 3PL

    "They run the mission like an operator, not like a broker. That distinction matters when the cargo is heavy, the route is hard and the clock is real."

    , Charter broker · International network

    Got an aircraft on the ground?

    Tell us the part, the aircraft, the receiving station and the ready time. Aircraft options returned within the hour.

    Have a live requirement?

    Time-critical? Call the ops desk or send the requirement, both reach a duty charter manager. Attach an existing RFQ, packing list or photos straight from your phone, partial detail is enough to start.

    Requirement

    Emergency / Other

    AttachmentsAny supporting documentation. Files up to 20MB each, 10 max. PDF, Word, Excel, CSV, images or email files.

    Goes straight to our charter desk at Charters@Aviall.com.au. Submitting an RFQ does not confirm an aircraft.