Intensive care air ambulance cabin with stretcher, ventilator and monitoring equipment
    24/7 Operations Desk · Active Now

    Intensive care transfer

    ICU Air Ambulance: Moving Critically Unwell Patients

    An intensive-care transfer is a hospital bed that happens to be moving. The aircraft, the equipment and the clinical team are configured around the patient's current level of support, rather than fitting the job to whatever is available.

    Already have an RFQ prepared? Email charters@aviall.com.au

    24 h
    Medical desk
    ICU
    Cabin configuration
    Bed to bed
    Coordination model
    APAC+
    Region of strength

    Speaking to someone is usually the fastest way to start.

    Our medical transfer desk is staffed 24 hours. You do not need complete information to make the first call, the current location of the patient and where they need to go is enough to begin.

    Patient information is treated as sensitive. Medical detail and uploaded reports go only to the clinical and operations coordinators handling the case, are never placed in web addresses, and are never shared with advertising or analytics platforms.

    What ICU air ambulance provides

    An ICU air ambulance is a fixed-wing aircraft configured to continue intensive care in flight. That means a secured stretcher and loading system, invasive and non-invasive monitoring, ventilation with a suitable oxygen reserve, infusion pumps for vasoactive and sedative medication, suction, and power redundancy for every device that matters.

    The clinical team is the other half of the configuration. Depending on the case that may be a retrieval doctor with a flight nurse or critical care paramedic, or a specialist team nominated by the treating hospital. The point of the transfer is that the patient's level of support does not drop when they leave the ward.

    When an intensive care transfer is the right option

    Not every unwell patient needs an ICU aircraft, and recommending one when it is not required simply adds cost and complexity. The decision usually comes down to the level of support in place now and what could reasonably deteriorate in the air.

    • The patient is ventilated, or ventilation may be required during the flight
    • Vasoactive infusions, sedation or complex medication regimes are running
    • Definitive care, surgical, neurological, cardiac or burns, is not available locally
    • Continuous monitoring and a clinician at the bedside are needed throughout
    • The transfer crosses borders and cannot be interrupted or staged
    • Commercial uplift with a medical escort has been assessed as unsuitable

    How a case is assessed

    Assessment runs on two tracks at once. Clinically, our coordinator works with the treating team to understand the current level of support, the working diagnosis, and what the receiving facility needs in place before it will accept the patient. Operationally, we look at aircraft availability and positioning, range and runway limits, oxygen and equipment requirements, crew duty, permits and ground ambulance at each end.

    Both tracks have to agree before a plan is confirmed. Clinical suitability is a decision for the clinicians involved and the receiving facility, and we will say plainly when a transfer should wait, be staged differently, or be handled by a different level of care.

    What the flight looks like from the patient's side

    The transfer begins at the bedside, not the airport. A ground ambulance moves the patient with the flight crew present, handover is documented at each interface, and the same clinical team stays with the patient to the receiving bed.

    • Clinical handover taken at the referring facility, with the treating team
    • Monitored road transfer to aircraft, loading via stretcher system
    • Cabin altitude, temperature and oxygen managed to the clinical picture
    • Continuous monitoring and documented observations in flight
    • Receiving ground ambulance staged to aircraft arrival
    • Second documented handover at the receiving bed

    Cost and how quotes are built

    Intensive care transfers are priced on flight time, aircraft type, clinical crewing, equipment and consumables, ground ambulance at both ends, and any permits or handling required en route. Long-range international transfers sit materially above regional ones because of range, crew requirements and technical stops.

    We give an indicative range early rather than making you wait for a formal document, so insurers, assistance companies and families can make decisions. See our related cost guidance for how these figures are constructed.

    ICU air ambulance capability

    Ventilated transfer

    Ventilation with calculated oxygen reserve and redundancy for the planned sector plus contingency.

    Invasive monitoring

    Monitoring continued at the level already in place at the referring facility.

    Infusion management

    Multiple pumps for vasoactive, sedative and analgesic regimes in flight.

    Retrieval clinicians

    Doctor, flight nurse or critical care paramedic teams matched to acuity.

    Neonatal & paediatric

    Isolette-compatible loading and specialist team mobilisation where required.

    Single coordinator

    One accountable coordinator from first call to receiving handover.

    Medical transfer & repatriation desk

    Request a medical transfer

    You do not need a complete clinical picture to contact us. Tell us where the patient is and where they need to go, and a coordinator will start assessing options, aircraft, clinical configuration, crewing, clearances and ground ambulance, while the rest of the information is still being gathered.

    Enough to start

    • Where the patient is now

      City or country, and the facility type if you know it

    • Where they need to go

      City, country, or receiving hospital if already arranged

    • Rough timing

      Today, within 24 hours, or later this week

    • How they are travelling

      Seated, wheelchair, stretcher, or intensive care, an estimate is fine

    Helpful, but can follow

    • A medical report, discharge summary or fit-to-fly assessment, uploaded securely
    • Treating team or transfer-desk contact, so our clinical coordinator can speak with them directly
    • Insurer, assistance company or funding arrangement, if one applies
    • Receiving hospital acceptance, where that is still being organised

    Clinical acceptance and aircraft availability are confirmed after review by the clinical team and the receiving facility. Contacting us does not by itself confirm a flight, a crew or acceptance of the patient.

    Or email medical reports and case detail to charters@aviall.com.au

    Privacy: patient details and uploaded reports are handled as sensitive information, stored in restricted storage, and passed only to the coordinators and clinicians working the case. They are never written into web addresses, advertising platforms or analytics events.

    Urgent charter? Our ops desk is staffed 24/7.

    Aircraft options within the hour and a written quote with an indicative wheels-up window.

    Mission examples · Illustrative

    What this looks like in operation

    Representative mission profiles drawn from recurring work. Identifying details, operators, hospitals, routes, aircraft tail numbers, are intentionally omitted.

    International · Repatriation

    Long-range stretcher repatriation across the Pacific

    A complex case with ventilator and infusion support required movement from a regional Pacific facility back to a domestic tertiary centre. Aviall configured a long-range jet with a critical-care medical fit-out, coordinated bed-to-bed handover with both treating teams, and managed customs and immigration at each stop.

    Outcome

    Bed-to-bed transfer completed without clinical deterioration en route.

    Neonatal · Critical

    Neonatal transfer to a tertiary paediatric centre

    A neonate requiring escalated care had to be moved from a regional hospital to a metropolitan paediatric tertiary centre. Aviall coordinated an aeromedical aircraft and a specialist retrieval team, with isolette-compatible loading and parent transit on the same airframe.

    Outcome

    Patient delivered to receiving NICU within the clinical window agreed by both teams.

    Remote · Mining medevac

    Trauma extraction from a remote mine site

    An incident at a remote mine site required immediate movement of a trauma patient to a metropolitan trauma centre. Aviall launched on the standing medevac protocol, with a clinical team mobilised in parallel and the receiving trauma team pre-briefed before take-off.

    Outcome

    Patient on the operating table at the receiving centre well inside the planned window.

    ICU transfer, quick reference

    Acuity range
    Ventilated, inotrope-dependent, high-dependency and post-operative critical care
    Clinical crew
    Retrieval doctor, flight nurse or critical care paramedic, matched to the case
    Aircraft
    Light to long-range jets and turboprops, selected on range, runway and fit-out
    Ground transport
    Monitored ambulance staged at both ends
    Coverage
    Australia, Asia-Pacific and long-range international
    Activation
    Medical desk staffed 24 hours; plan confirmation typically within hours of referral

    FAQ

    Frequently Asked Questions

    Routinely, yes, when the clinical team and the receiving facility agree the patient is stable enough for transfer. Ventilation, oxygen reserve, monitoring and infusions are all continued in flight.

    Why operators, brokers and end clients keep calling back

    Credibility built on operational discipline, not marketing

    "Single point of clinical accountability from the call to bed-to-bed handover. Our retrieval team had everything they needed before wheels-up."

    , Aeromedical retrieval lead · Tertiary hospital network

    "The case management discipline matched our internal standards. That is unusual in the assistance market."

    , Operations director · International medical assistance company

    "Aircraft selection was driven by the patient's clinical picture, not by what was on the apron. That is the right way around."

    , Critical-care physician · Repatriation case

    Discussing an intensive care transfer?

    Tell us where the patient is and where they need to go. Our coordinator can start assessing aircraft and clinical options while the clinical picture is still being confirmed.

    Have a live requirement?

    Tell us where the patient is and where they need to go, that is enough to start. Our medical desk is staffed 24 hours. Attach an existing RFQ, packing list or photos straight from your phone, partial detail is enough to start.

    Requirement

    Medevac / Air Ambulance

    Only the first four fields are needed to start. Anything clinical can follow by phone, email or upload. Patient information is handled as sensitive and is never shared with advertising or analytics platforms.

    AttachmentsMedical reports, fit-to-fly assessments or insurer authorisations, uploaded to restricted storage. Files up to 20MB each, 10 max. PDF, Word, Excel, CSV, images or email files.

    Final medical and operational acceptance is subject to clinical review and aircraft/operator availability. Submitting this form does not confirm an aircraft or a medical crew.

    Goes straight to our charter desk at Charters@Aviall.com.au. Submitting an RFQ does not confirm an aircraft.